How to Get Help with GCU Technology

Georgian Court uses a ticketing system to record, service, and track requests for help or for new software or equipment. When you call or email, a new ticket is created for your issue and followed through by one of a number of Technology Support Specialists. Actions on your issue are tracked in the ticketing system and you can always find out your current status by calling or looking directly at the system.

To start a new ticket you can:

  • Call the Help Desk at 732-987-2222. During normal business hours most calls are picked up immediately.
  • Visit the office in Eighth Street House (801 Lakewood Avenue) during normal business hours.
  • Send an email message from your Georgian Court email address to helpdesk@georgian.edu